1. About Caytika

Caytika is an online pet supplies store offering products for pet owners, including products for cats and dogs.

Products available through our store may be supplied and fulfilled by third-party suppliers and fulfillment partners.

2. Eligibility and Use of Our Website

By using this website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree not to use our website for unlawful purposes or in a way that could damage, disable, overburden, or impair the website or interfere with other users.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.

However, product colors, packaging, dimensions, and other details may vary slightly from images shown on the website.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Prices and Payments

All prices displayed on our website are subject to change without notice.

The price applicable to your order is the price displayed at the time your order is placed, subject to any obvious pricing errors.

Payment must be successfully authorized before an order can be processed.

We reserve the right to refuse or cancel an order where payment cannot be successfully processed or where fraudulent or unauthorized activity is suspected.

5. Orders and Order Acceptance

Placing an order through our website does not automatically guarantee that the order will be accepted.

We reserve the right to refuse, limit, or cancel an order for reasons including product availability, pricing errors, suspected fraud, shipping restrictions, or other legitimate business reasons.

If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method.

6. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer at checkout.

Delivery times are estimates and may vary depending on the destination, carrier, fulfillment location, customs processing, weather, and other factors outside our reasonable control.

Customers are responsible for providing accurate shipping information. Caytika is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Refund & Return Policy.

Nothing in these Terms is intended to limit or exclude any consumer rights that cannot legally be excluded under applicable law.

8. Intellectual Property

All content appearing on the Caytika website, including but not limited to logos, brand names, graphics, images, text, designs, icons, and other materials, is owned by or licensed to Caytika unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our content without prior written permission.

9. Prohibited Activities

You agree not to:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the security or operation of the website.
• Use automated systems to abuse or disrupt the website.
• Copy or misuse Caytika's content or intellectual property.

10. Third-Party Services and Suppliers

Caytika may use third-party service providers, payment processors, shipping carriers, fulfillment partners, and suppliers to operate the store and fulfill orders.

These third parties may have their own terms and policies governing their services.

11. Pet Product Disclaimer

Caytika provides pet products intended for general consumer use. Product information should be reviewed carefully before use.

Customers are responsible for using products according to the applicable product instructions and safety information.

Products should not be used as a substitute for professional veterinary advice. If you have concerns about your pet's health, safety, or suitability of a product, consult a qualified veterinary professional.

12. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Caytika will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability that cannot legally be excluded.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices, or legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

15. Applicable Consumer Rights

These Terms are not intended to remove, restrict, or replace any mandatory consumer rights that apply to you under the laws of your country, state, or jurisdiction.

If any provision of these Terms is found to be unenforceable under applicable law, the remaining provisions will continue to apply to the extent permitted.

16. Contact Us

If you have questions about these Terms of Service, please contact us:

Caytika Customer Support
Email: caytikastore@gmail.com